Terms and Conditions

Introduction

Welcome to Garden Clearance Hatch End. These Terms and Conditions outline the rules and regulations for the use of our services. By engaging with our services, you accept these terms in full. Do not continue to use our services if you do not agree with all of the terms and conditions stated on this page.

Scope of Services

Garden Clearance Hatch End provides comprehensive garden clearance services, including but not limited to:

Removal of garden waste and debris
Pruning and trimming of plants and shrubs
Rubbish collection and disposal
Garden tidying and maintenance

Our services are designed to help you maintain a healthy and aesthetically pleasing garden environment. We reserve the right to modify or discontinue any service at our discretion.

Pricing and Payment

All prices for our services are clearly outlined in the service agreement provided before the commencement of work. Our pricing structure is competitive and reflects the quality and scope of our services.

Payment Terms:

Payments are due upon completion of the service unless otherwise agreed upon in writing.
We accept various payment methods, including credit cards, direct bank transfers, and cash payments.
Invoices must be settled within 14 days of receipt.

Late payments may incur additional charges, and services may be withheld until outstanding balances are cleared.

Scheduling and Cancellations

We strive to accommodate our clients' scheduling needs. However, flexibility may be required due to demand and unforeseen circumstances.

Scheduling Policy:

Clients must provide at least 48 hours' notice for scheduling services.
We will confirm appointments within 24 hours of scheduling.

Cancellation Policy:

Cancellations must be made at least 24 hours before the scheduled service time.
Late cancellations may result in a fee equivalent to 50% of the service cost.
No-shows will be charged the full service fee.

Customer Responsibilities

To ensure the smooth execution of our services, clients are expected to:

Provide access to the garden area during the scheduled service time.
Remove personal belongings that may obstruct the work process.
Inform us of any specific requirements or potential hazards in the garden area.

Failure to meet these responsibilities may affect the quality and timeliness of the services provided.

Liability

Garden Clearance Hatch End is committed to delivering high-quality services; however, we cannot be held liable for any unforeseen damages or accidents that may occur during the clearance process unless caused by our direct negligence.

Clients are advised to obtain their own insurance coverage for any potential damages to property or personal injury.

Warranty and Guarantees

We stand by the quality of our work with the following guarantees:

All work will be completed to professional standards.
If any issues arise within 30 days of service completion, we will address and rectify them at no additional cost.
Our team is trained to handle garden clearance efficiently and responsibly.

Dispute Resolution

In the unlikely event of a dispute, we are committed to resolving issues amicably and professionally. Clients are encouraged to contact our customer service team to discuss any concerns.

If a resolution cannot be reached, disputes will be handled in accordance with the laws governing the service area.

Privacy Policy

Your privacy is important to us. We collect and use personal information solely for the purpose of providing our services. We do not share or sell your information to third parties without your explicit consent.

By using our services, you consent to our privacy policy and the processing of your information as outlined.

Amendments to Terms

Garden Clearance Hatch End reserves the right to update or modify these Terms and Conditions at any time without prior notice. It is the client's responsibility to review these terms periodically.

The continued use of our services constitutes acceptance of any changes to the Terms and Conditions.

Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the jurisdiction in which we operate. Any disputes arising from the use of our services will be subject to the exclusive jurisdiction of the local courts.

Conclusion

By engaging with Garden Clearance Hatch End, you agree to these Terms and Conditions. We are dedicated to providing top-notch garden clearance services while maintaining clear and fair policies. If you have any questions or require clarification on any aspect of these terms, please do not hesitate to contact us.